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Things for playtime, bedtime, mealtimes and getting out the door. You’ll find hands-on toys, puzzles, creative activities, swim and outdoor essentials, baby care and digital activity packs. Browse by category or age to find a good starting point for your family.

Look for the product details and “What’s included” on its page. These explain what comes with the option you choose, including the number of pieces or pages where available. Styling items in photos are not always included, so check the details before adding to your cart.

Check the measurements, size guidance, and available options on the product page. A color choice, a larger set, and a different size can each change what you receive. If you’re choosing between two options, send us the product link and we’ll help you work it out.

Start with the child’s age and what they love doing, whether that’s drawing, building, splashing, or figuring things out. If you’re still stuck, tell us their age, interests, and your budget through our contact page. We can help you narrow it down.

Start with the age guidance on the individual product page, then check the instructions and warnings that come with it. Age ranges differ across our store. Think about what your child can manage now, and contact us before ordering if an age recommendation is missing or unclear.

Many are made for hands-on play and everyday routines. Our printables become paper activities once printed, and our audio stories are for listening. We also have browser-based story adventures, so some digital products do use a device. Each product page explains the format.

For our Montessori-inspired toys, it means activities that invite children to explore, practice, and try things for themselves. Our wider range also includes creative play and family essentials. The label doesn’t mean that every product is a Montessori classroom material.

That depends on the product and your child. Some activities give children room to explore at their own pace, while others need a grown-up’s help. Follow the age guidance, instructions, and supervision requirements for the item you choose.

Open the product details on the item’s page for the materials, measurements, and other information available for that product. Our range includes different fabrics, woods, plastics, metals, and electronic components, so there isn’t one answer for everything. If you need a detail that isn’t listed, ask us before ordering.

Follow the care instructions for your particular item. A fabric toy, feeding bowl and projector each need different care. If the instructions are missing or unclear, send us the product name and we’ll help you find the right way to look after it.

Some products are ready to use, while others need charging, batteries, or a little setup. Check the product page for what’s required and what’s included. If a power source, tool, or setup step isn’t clear, please ask before placing your order.

No. Products marked as a printable, digital download, audio pack, or digital experience are provided digitally. You won’t receive a physical book, toy, or playback device unless the listing specifically includes one. Check the format on the product page before ordering.

Follow the access instructions provided with your order. Printables are files to download, audio packs are for listening, and interactive stories use an online access link. If you can’t find your access instructions, contact us with your order number and the email address used at checkout.

You’ll need access to a printer for activities described as printable. You can choose a few pages at a time rather than printing the whole pack. Audio stories and browser-based adventures work differently, so check the format and any materials listed on the product page.

Send us your order number, the product name, and a short note about what happens when you open it. A screenshot of any error is helpful too. Email hello@tibatoes.com and we’ll help you find the next step.

Our refund policy excludes digital downloads from returns and refunds. Please check the product’s format and contents before purchasing. If a file is missing, won’t open, or doesn’t match your order, contact us so we can help.

Physical orders are usually prepared within 1–2 business days. After dispatch, standard shipping usually takes 6–10 business days, or 4–7 business days with express shipping where available.

These are estimates. Check any preorder timing on the product page and the shipping options shown at checkout.

Enter your delivery address at checkout to see the available shipping options and charges before paying. If your country or address isn’t accepted, contact us and we can check. You can also read our shipping policy for more detail.

Use the tracking link sent when your order ships, or visit our order tracking page. Tracking can take a little time to show the first carrier update. If you can’t find your tracking details, email us with your order number.

Check the product page for the expected dispatch timing before you order. A preorder item isn’t ready to ship straight away. If you’re buying it alongside other items and need them by a particular date, ask us how that order would be sent before checking out.

The payment options available for your order are shown at checkout. They can vary by country, currency, and device, so checkout is the best place to see what you can use before paying.

You have 30 days to request a return for a physical product. Items must be unused or unworn, with tags and original packaging, and you’ll need proof of purchase. Return shipping is paid by the customer.

Email hello@tibatoes.com before sending anything back. See our refund policy for the full conditions and return steps.

Check your order when it arrives and email hello@tibatoes.com as soon as you notice a problem. Include your order number and a clear photo of any damage or incorrect item. For a missing item, tell us what you received and what’s missing so we can check the order.

Email hello@tibatoes.com as soon as possible with your order number and the change you need. We’ll check what’s still possible. Once an order is being prepared or has shipped, we may not be able to change it.

Once your return has been received and inspected, we’ll let you know whether your refund is approved. Approved refunds are sent to the original payment method within 10 business days. Your bank or card provider may need extra time to show the money in your account.

Email hello@tibatoes.com or use our contact page. Include your order number if your question is about a purchase. For a product question, send the product link so we can look at the right item.